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ServiceNow - Technical Consultant
Job in
Plano, Collin County, Texas, 75023, USA
Listed on 2026-09-01
Listing for:
NTT DATA
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing: Infrastructure & Operations, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
Service Now - Technical Consultant
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Service Now Technical Consultant to join our team in Any, Texas (US-TX), United States (US). This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the Service Now platform.
Key Responsibilities:
- Lead the design, development, and deployment of Service Now solutions across ITSM, ITOM, HRSD, CSM, and other modules.
- Collaborate with stakeholders to gather requirements, define scope, and architect scalable Service Now solutions.
- Provide technical leadership and mentorship to junior consultants and developers.
- Customize and configure Service Now applications using best practices and maintain platform integrity.
- Integrate Service Now with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
- Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
- Stay current with Service Now releases and proactively recommend platform enhancements.
- Support pre-sales activities including solutioning, demos, and proposal development.
Required Qualifications:
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
- 5+ years of hands-on experience with Service Now platform development and administration.
- Proven track record of successful Service Now implementations in enterprise environments.
Certifications (Required/Preferred):
- Junior – CSA and at least 1 CIS-(any) and CAD
- Intermediate – CSA and at least 2 CIS-(any) and CAD
- Senior – CAS and at least 3 CIS(Any) and CAD
Skills &
Competencies:
- Strong understanding of Service Now architecture and data model.
- Proficiency in JavaScript, Glide Script, Flow Designer, and Service Now Studio.
- Experience with Agile methodologies and Dev Ops practices.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Why Join Us?
- Work with a team of passionate Service Now experts.
- Opportunity to lead high-impact digital transformation projects.
- Competitive compensation and benefits.
- Continuous learning and certification support.
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