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Desktop Support Specialist
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-09-03
Listing for:
Judge Group, Inc.
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
Seeking a Desktop Support Specialist to provide onsite IT support, office infrastructure support, asset management, and technical assistance. The role requires hands-on experience supporting end-user devices, network infrastructure, workplace technologies, and hardware lifecycle management.
Key Responsibilities
End User Support
- Troubleshoot desktops, laptops, printers, mobile devices, and peripherals across Windows, macOS, and Linux environments.
- Provision, deploy, replace, and decommission IT devices.
- Provide onsite technical support and coordinate escalations with Level 2 teams.
- Support office IT infrastructure, including network connectivity, printers, AV systems, and workplace technologies.
- Perform basic installation, configuration, and troubleshooting of switches, routers, access points, and related equipment.
- Coordinate with vendors and support teams during maintenance, repairs, and incidents.
- Maintain accurate incident documentation and support compliance activities.
- Receive, register, image, deploy, track, and audit IT assets.
- Manage inventory, warranty repairs, device redeployment, and secure asset disposal.
- Maintain accurate asset records and support audit requirements.
- Assist with office moves, hardware refreshes, technology deployments, and other site-based IT projects.
- Support business events, demonstrations, and onsite technical activities as needed.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes.
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Contact:
This job and many more are available through The Judge Group. Please apply with us today!
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