IT Technology Services Senior Specialist

Job Title

IT Technology Services Senior Specialist

Dallas, TX

Hybrid work model

SAP America, Inc. seeks an IT Technology Services Senior Specialist at our Dallas, TX location to design and develop systems, applications, products, services and data to optimize/automate SAPʼs business processes and improve work efficiency.

Engage with business stakeholders and other technology teams to deliver solutions to business requirements. Perform complex data and system development along with technology integration through learned technology coding languages. Facilitate the system/ service/ product lifecycle, and ensure stable, secure, performant and high available operations for and between system and cloud services. Facilitate agile engagement with the business. Revise and update existing programs and provide required documentation.

Execute and support problem management and continuous improvement. Participate in de‑escalation activities. Contribute to definition of technical standards and frameworks. Manage cloud technologies, the associated architectural styles (e.g. microservices, containerization, serverless architectures) and web development stacks. Apply agile software delivery process and the industry‑standard toolset for Dev Ops implementation. Apply modern data processing technologies and methods, such as non‑SQL databases or data lakes.

Apply modern SaaS platform, integration, and extensibility concepts.

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field of study and six (6) years of progressive post‑baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field of study and four (4) years of experience in the job offered or related occupation.

Experience must include four (4) years involving each of the following:

• Reviewing, updating, and enhancing existing applications, producing detailed and accurate technical documents for ongoing use;
• Designing and implementing SAP Applications and Databases, focusing on High Availability and disaster recovery concepts;
• Utilizing system architecture, product lifecycle processes, and technology integration methodologies enabling consistent delivery of stable and supported solutions; and
• Finding and fixing problems with load balancers.

Experience must include three (3) years involving each of the following:

• Designing, developing, and optimizing technology solutions that support business processes, including SAP applications, system components, and integrated services;
• Cloud technologies, including microservices, containerization frameworks, and serverless architectural patterns;
• Integrating SaaS platforms and applying extensibility concepts; and
• Analyzing S/4
  
  HANA data footprint, including server downsizing and upsizing.

Position does require up to 20% domestic and international travel to various and unanticipated customer sites for technical reviews, discussions, and engagements.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

We win with inclusion. SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique…