More jobs:
Endpoint Engineer
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-09-05
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
IT Support, Technical Support, IT Specialist
Job Description & How to Apply Below
- Provide end-user support for mobile devices (iOS, Android), including smartphones, tablets, and mobile applications
- Monitor system performance, compliance, and logging/monitoring
- Collaborate with engineering teams to resolve incidents based on log data
- Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
- Troubleshoot endpoint and mobile-device issues
- Document incidents and problem resolutions carefully and accurately
- 10+ years of experience
- Experience supporting and using Omnissa Workspace ONE
- Experience supporting and using Microsoft Intune
- Medium level of knowledge and experience with Apple MacOS support and troubleshooting
- Experience providing end-user support for mobile devices (iOS, Android), including smartphones, tablets, and mobile applications
- Experience monitoring system performance, compliance, and logging/monitoring
- Experience collaborating with engineering teams to resolve incidents based on log data
- Experience collaborating with security and compliance teams to ensure endpoint protection and policy enforcement
- Strong troubleshooting methodology skills
- Ability to document incidents and problem resolutions carefully and accurately
- Excellent documentation and writing skills
- Experience with change management concepts, tools, and implementations preferred
- Experience with Service Now desired
Demonstrates extensive experience in providing end-user support for mobile devices, including iOS and Android, while ensuring compliance and system performance through effective monitoring and collaboration with engineering and security teams. Proficient in troubleshooting methodologies and documentation practices to resolve incidents accurately.
Highest-signal resume keywords- End-User Support for Mobile Devices
- Omnissa Workspace ONE
- Microsoft Intune
- Troubleshooting Methodology
- Service Now
- Mobile Device Support
- System Performance Monitoring
- Incident Resolution
- Compliance Enforcement
- Documentation Skills
- Collaboration
- Attention to Detail
- IOS
- Android
- Apple MacOS
- Change Management
- Endpoint Protection
- Omnissa Workspace ONE
- Microsoft Intune
- Service Now
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