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ITIL Service Manager — Lead xService Delivery
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-09-05
Listing for:
NTT DATA, Inc.
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Consultant
Job Description & How to Apply Below
NTT DATA, Inc. seeks an ITIL Service Manager to lead and coordinate ITIL-based service support for client accounts from Plano, Texas. The role oversees incident ownership, change and problem management, service level oversight, and client communications across 24x7 operations.
Responsibilities include directing cross-functional projects, guiding teams, and driving continuous improvement in service delivery processes while ensuring alignment with client needs and contractual obligations.
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