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Senior Help Desk Technician — Cloud & Enterprise Support Lead
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-09-07
Listing for:
Diverge IT
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
DivergeIT is seeking a Senior Help Desk Technician to serve as the senior escalation point for a team of IT support specialists. You will oversee Windows and MAC environments and ensure swift, effective resolution for clients.
You will manage endpoints with Microsoft 365, Azure Entra, Intune, and Office 365 workloads, while delivering on-site support from our Plano, TX office and coordinating with cross-functional teams to maintain high service levels.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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