UX Architect

Job Description

Insight Global is assisting a client in finding a UX Architect to drive the strategy, governance, and evolution of user experience across a portfolio of software products. This role will help establish UX standards, frameworks, and best practices while ensuring a consistent and intuitive experience across multiple applications. The ideal candidate has experience building or scaling a UX organization, creating design systems and governance models, and leading complex UX initiatives from strategy through execution.

This person will serve as the UX thought leader for the organization while remaining hands-on in prototyping, user flow design, and experience optimization.

• Establish UX standards, design frameworks, and governance practices across multiple products
• Create scalable UX processes that drive consistency and quality throughout the product portfolio
• Define user experience principles, methodologies, and design best practices
• Lead discussions around UX direction and long-term user experience strategy

• Design and optimize end-to-end user journeys and workflows
• Create wireframes, prototypes, and interaction models for complex enterprise applications
• Evaluate existing user experiences and identify opportunities for simplification and improvement
• Ensure consistency across products while balancing user needs and technical constraints

• Utilize user behavior data, analytics, and research findings to inform design decisions
• Partner with Data Science teams to identify patterns and opportunities to improve user experiences
• Develop approaches for personalization and enhanced user engagement
• Leverage insights to optimize workflows and improve usability

• Partner closely with Product Management, Engineering, and Data Science teams
• Provide architectural guidance and mentorship to a global UX team
• Lead UX reviews and promote user-centered design practices throughout the organization
• Influence product strategy through UX research, best practices, and customer insights

• Hybrid schedule: 2-3 days onsite per week
• Some International travel (approximately 4 trips per year to Europe and India)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 8+ years of experience in UX Design, UX Architecture, Product Design, or Experience Design
• Proven experience establishing UX standards, governance models, or design systems
• Experience supporting multiple applications or product portfolios
• Strong expertise in user journeys, workflow optimization, interaction design, and information architecture
• Advanced proficiency with Figma and modern UX design tools
• Demonstrated experience creating prototypes and validating solutions through user testing
• Strong communication and stakeholder management skills
• Portfolio showcasing strategic UX leadership and complex application design work
• Experience supporting enterprise SaaS or technical software products
• Experience working closely with Data Science, Analytics, or Product teams
• Familiarity with personalization strategies and data-driven design methodologies
• Experience leading or mentoring distributed UX teams
• Background implementing design systems across multiple products
• Certifications:
  
  Relevant UX design certifications (e.g., NN/g UX Certification).
• Agile
  
  Experience:
  
  Experience working in Agile development environments.
• User Research:
  Experience conducting user research and usability testing