CTO Lead Technical Program Manager

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in the Chief Technology Office - Authentication and Authorization area within the Identity and Access Management organization, you will be a hands‑on individual contributor responsible for delivering complex cross‑team programs that advance key business objectives. You will lead quarterly planning for Customer Auth. Engineering, maintain an accurate sprint‑planning dashboard, and reinforce delivery discipline through strong JIRA hygiene.

You will proactively manage dependencies, risks, and blockers; run governance forums and executive reporting cadences; and partner closely with Product and Tech managers to improve transparency and delivery outcomes, including release communications as needed. You will also leverage enterprise‑authorized AI capabilities to increase efficiency and effectiveness. Additionally, you will support Third‑Party Oversight activities for Global Authentication Engineering suppliers as needed.

• Lead quarterly planning across AuthE; maintain sprint planning dashboard (priorities, capacity, milestones).

• Drive end-to-end execution of multi-team Auth & Auth initiatives by aligning requirements with Product Owners and Engineering Leads into clear roadmaps and priorities.

• Run governance cadences (RAID, dependencies, forums/SoS); escal…?

• Enforce Jira hygiene and program‑data quality (including Team Central) on a regular cadence.

• Coordinate release communications with Product, Engineering, QA, and Release partners.

• Ensure delivery aligns to regulatory/compliance expectations through compliance-by-design, privacy-by-design, and least‑privilege principles.

• Support executive and PI/status reporting by consolidating updates into decision‑ready communications for product and technology senior management team.

• Support Third‑Party Oversight (TPO) activities for Global AuthE suppliers as needed.

• Use enterprise‑authorized AI to accelerate planning/synthesis with human validation.

• 5+ years (or equivalent expertise) in technical program management experience delivering complex, cross‑functional programs in a large enterprise.

• Strong program execution skills: planning, governance, dependency/RAID management, and delivery tracking.

• Proven ability to influence engineering, product, risk/compliance, and operations; strong executive communication.

• Technical fluency to partner with engineers/architects and coordinate delivery across platforms/services; vendor management as needed.

• Strong analytical/problem‑solving skills; track measurable outcomes.

• Agile leadership (Scrum/Agile practices, prioritization, estimation, continuous improvement).

• Ability to validate AI‑assisted outputs, escal…?

• Experience with multi‑product programs and enterprise‑scale transformations.

• Familiarity with structured delivery controls risks, issues, dependencies, milestones.

• Track record of implementing process improvements to increase efficiency and effectiveness.

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and…