Salesforce Administrator

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Catalyst is igniting change and unlocking new possibilities for credit unions and the members they serve. Whether through innovative payments, asset management or liquidity solutions, we’re passionate about transforming goals into achievements and helping credit unions grow.

To accomplish this, we actively pursue talented individuals capable of making a positive impact on member credit unions, and we do our best to retain these employees. Among the ways we do this are generous benefits, a safe work environment and promotion of a strong work-life balance. We believe in our employees’ success, and the average employee tenure of 14 years suggests that our employees feel the same way!

The Salesforce Administrator is responsible for supporting the development, maintenance, and enhancement of the Salesforce application. They work closely with cross-functional teams to understand business requirements and implement solutions that optimize the use of Salesforce to meet those requirements.

Principal among these activities is creating and updating user profiles, permissions, and OWD (organization wide defaults) settings to ensure data security and sharing, as well as performing CRED (create, read, edit, delete) operations on various objects and fields. The Salesforce Administrator will also maintain documentation of the configurations and customizations and provide support and training to end-users.

The Salesforce Administrator works closely with the Senior Salesforce Developer to collaborate on CRM strategic and operational needs. The ideal candidate will have experience and knowledge of Salesforce administration, configuration, and best practices.

• Bachelor’s degree or combined equivalent of education
• 3-5 years of Salesforce Lightning experience
• Experience translating user requests into clear and actionable requirements, and then designing and implementation solutions that meet the user needs & expectations
• Ability to create and manage Flows that automate complex business logic and integrate with various Salesforce features.
• Experience writing database queries using SQL and SOQL
• Experience managing user profiles, permissions, CRED (create, read, edit, delete) operations and OWD (organization-wide defaults) settings
• Strong verbal and written communication skills
• Demonstrate project management skills and manage multiple complex projects
• Strong analytical skills required for system enhancements and timely problem resolution
• Shows initiative, creativity, and ability to work independently and with others in a team effort

Additional skills and experience are a plus:

• Experience with Agile Development Methodologies
• Experience with Azure Dev Ops
• Experience with MS Power Platform
• Experience working with External integrations with Salesforce

Catalyst Corporate’s compensation structure offers market-competitive base pay. However, Catalyst's full compensation package is more than just your paycheck and is meant to support and improve your personal and professional life, including:

• Time Away:Federal Holidays, Vacation, Sick Time, and Parental Leave, as well as time off for volunteering.
• Planning for the Future:401K retirement savings plan with matching and company contributions.
• Supporting your Health & Well-Being:Flexible health and insurance options, including Medical, Dental, and Vision Insurance choices, Long and Short-Term Disability Insurance, Life Insurance,…