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Salesforce Business Analyst

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-09-14
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant, IT Project Manager, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 120000 - 140000 USD Yearly USD 120000.00 140000.00 YEAR
Job Description & How to Apply Below
  • Banking and financial services experience is preferred
  • Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution
  • working knowledge in data migration and integration
  • Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
  • Write user stories aligning to product capabilities of Financial Service cloud and experience cloud
  • Hands on work on the existing salesforce implementation
  • Lead defining and practical business solutions based on  technology implementing; experience leading executive discovery sessions
  • Understand requirements (functional and technical) needed to address client needs
  • Perform routine administration functions for
  • Create documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Saleforce projects
  • Actively co-ordinate and participate in SIT and UAT
  • Co-ordinate with business and IT stakeholders
  • Onsite-offshore co-ordination
  • Report regular progress on projects
  • Testing and training strategies
Job Description Must Have Technical/Functional Skills
  • sales, service certifications required
  • FSC certification will be preferred
  • Banking and financial services experience is preferred
  • Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution
  • working knowledge in data migration and integration
  • Demonstrated ability to design and implement technology-enabled business solutions in client-façing and team leadership roles (e.g. functional lead, work-stream lead, etc)
Roles & Responsibilities
  • Execute quick POC
  • Write user stories aligning to product capabilities of Financial Service cloud and experience cloud
  • Hands on work on the existing salesforce implementation
  • Lead defining and practical business solutions based on  technology implementing; experience leading executive discovery sessions
  • Understand requirements (functional and technical) needed to address client needs
  • Perform routine administration functions for
  • Create documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Saleforce projects
  • Actively co-ordinate and participate in SIT and UAT
  • Co-ordinate with business and IT stakeholders
  • Onsite-offshore co-ordination
  • Report regular progress on projects
  • Testing and training strategies

Salary Range: $120,000 to $140,000 per year

Qualifications:

BACHELOR OF COMPUTER SCIENCE

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