Workday Configuration Consultant

Company Description

Benefit Harbor is a leading provider of benefits administration technology and compliance solutions, trusted by employers across the United States for over 25 years. Using proprietary, purpose-built technology, the company simplifies complex benefits environments by streamlining enrollment, eligibility management, carrier data exchange, and regulatory compliance. Benefit Harbor primarily serves midsize to large enterprises, helping HR teams reduce administrative workload and ensure ACA compliance.

With strong integrations to insurance carriers and a focus on modernizing benefits operations, the company enhances the experience for both administrators and employees. Team members collaborate in a technology-driven, client-focused environment that values accuracy, reliability, and service excellence.

The Workday Benefit Configuration Consultant is responsible for configuring, building, testing, and supporting benefit solutions within Workday, with a primary focus on Workday Benefits and HCM Core. The consultant will translate business and benefits requirements into accurate system configurations and will work closely with internal teams, clients, implementation partners, and technology resources to ensure benefit products, plans, eligibility rules, business processes, and related configurations are accurately designed and delivered.

The consultant will also troubleshoot configuration issues, manage multiple priorities, and serve as a subject-matter expert for Workday Benefits configuration.

• Configure and maintain Workday Benefits and HCM Core functionality.
• Build and configure benefit plans, programs, eligibility rules, coverage levels, rates, deductions, and related benefit components.
• Configure and maintain business processes and functional requirements within Workday.
• Translate business and benefits requirements into effective Workday configurations.
• Perform system builds and configuration updates based on client and business requirements.
• Maintain configuration documentation and system specifications.
• Identify opportunities to improve configuration processes, efficiency, and system functionality.

• Develop and execute functional test scenarios for Workday Benefits and HCM Core configurations.
• Conduct unit, integration, regression, and user acceptance testing.
• Identify, troubleshoot, and resolve configuration defects.
• Analyze test results and determine appropriate corrective actions.
• Partner with technical teams when issues involve integrations, data, or downstream systems.
• Maintain a high level of data and configuration accuracy.

• Collaborate with technical and integration teams to troubleshoot Workday-related issues.
• Assist with identifying data and configuration issues impacting benefit integrations.
• Review inbound and outbound data to help identify discrepancies.
• Work with internal teams and partners to resolve issues efficiently.
• Support troubleshooting related to benefit carrier feeds, integrations, and data exchanges when applicable.
• Work closely with Client Services, Deployment, Benefits, Technology, EDI, and other internal teams.
• Participate in implementation and deployment activities.
• Provide functional expertise and guidance to team members.
• Communicate complex configuration concepts clearly to both technical and non-technical stakeholders.
• Support ongoing system enhancements and client implementations.
• Participate in requirements gathering and solution design discussions.
• Serve as a trusted subject-matter expert for Workday Benefits configuration.

• Maintain…