IT Business Analyst III

Job#: 3051368

Location:

Plano, Texas (Hybrid)

The Senior Business Analyst will serve as a key member of an Agile technology delivery team supporting Merchant capabilities and strategic initiatives. This role requires a blend of business analysis, product thinking, and technical acumen to translate business needs into actionable requirements and technical solutions. The successful candidate will navigate ambiguity, drive conversations across stakeholder groups, and take ownership from requirements through delivery in a fast-paced environment.

• Partner with business stakeholders, product managers, architects, and technology teams to translate business needs into technical solutions.
• Lead requirements elicitation, process analysis, data mapping, and system interaction analysis.
• Manage backlog refinement and solution validation activities within an Agile framework.
• Identify and manage dependencies, facilitate issue resolution, and coordinate deliverables across multiple integrated teams.
• Support delivery planning, testing strategy, release readiness, and operational improvements.
• Develop user stories, acceptance criteria, process flows, and business requirements documentation.
• Perform impact assessments and coordinate requirements across various applications.

Bachelor's degree or equivalent work experience. A science or engineering degree or corresponding experience is preferred.

7+ years of Business Analysis experience supporting technology delivery initiatives. Experience working in Agile delivery environments and a history of developing subject matter expertise within a company for more than three years is preferred.

• Proven ability to gather, analyze, document, and validate business and technical requirements.
• Experience working with complex systems, API (JSON or SOAP), and data mapping.
• Strong understanding of system integrations, APIs, data flows, and cross-application dependencies.
• Proficiency with Agile tools such as Jira.
• Knowledge of SDLC, Agile, Scrum, and release management practices.
• Experience with Microsoft Office.

• Experience supporting Merchant, Payments, Digital Commerce, Rewards, Offers, Marketing, or Customer Engagement platforms.
• Experience working with Adobe Experience Manager (AEM) or similar content and digital experience platforms.
• Familiarity with API-driven architectures and microservices environments.
• Knowledge of data analysis tools and SQL for data validation.
• Experience supporting large-scale enterprise applications with multiple system integrations.
• Banking or financial services experience.
• SAFe Agile experience or relevant Agile certifications.
• Experience mentoring junior analysts and contributing to best practices.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12…