Technical Business Analyst

Genesis
10 is currently seeking a Technical Business Analyst for a contract position with a Global Financial Institution located in Plano, TX, Charlotte, NC, or Pennington, NJ. This is a 12+ month contract opportunity.

This role will support the IT intake team by managing incoming work requests from initial engagement through requirements clarification and transition to development teams. Acting as a key liaison between technology and business stakeholders, the ideal candidate will lead requirements gathering, analyze existing capabilities, and play a pivotal role in the overall success of initiatives throughout the project lifecycle within an enterprise environment.

Responsibilities:

• Work with IT and Business stakeholders to define and deliver solutions that meet business objectives
• Support the IT intake team by managing incoming work requests from initial engagement through requirements clarification and transition to development teams
• Act as a key liaison between technology teams and internal customers, ensuring business needs, priorities, and expectations are clearly understood
• Lead initial requirements gathering and stakeholder engagement, including eliciting, documenting, analyzing, validating, and managing requirements
• Manage incoming work through the intake process, ensuring requests are appropriately assessed, prioritized, documented, and routed to the appropriate technology teams
• Support forecasting and demand planning by tracking incoming requests, anticipated work, priorities, capacity, and delivery timelines
• Serve as the ultimate facilitator between Business and IT in understanding business needs and play a key role in the overall management and success of initiatives through the project lifecycle
• Analyze existing capabilities, identify gaps and opportunities, and help translate business needs into actionable technical requirements
• Communicate with Developers to ensure acceptance criteria and user stories are clearly understood and appropriately implemented
• Partner with Testers to ensure test plans and scripts adequately address documented business requirements
• Facilitate team routines such as daily stand-ups, sprint reviews, product demos, Feature/Story grooming, and other Agile ceremonies as needed
• Fulfill Scrum Master responsibilities and facilitate Scrum ceremonies based on changing business and delivery demands

Requirements:

• Bachelor's Degree or equivalent four-year experience in a related field
• 5–7+ years of experience as a Technical Business Analyst, working closely with business partners to elicit requirements, document process flows, identify risks and mitigation strategies, and participate in technical solution definition
• 2–3 years of technical experience and/or Computer Science degree, with the ability to read and understand BAU code and existing application functionality
• Experience supporting IT intake, demand management, work prioritization, forecasting, or similar technology intake processes
• Experience managing incoming work requests from initial business engagement through requirements definition and transition to development teams
• Strong experience with Agile methodologies and Agile delivery practices
• Working experience with JIRA and other Agile/project management tools
• Strong Microsoft Office skills, particularly Excel, Word, PowerPoint, and Outlook
• Previous success working in a dynamic environment with the ability to manage multiple requests and adapt to changing priorities
• Excellent communication, stakeholder management, facilitation, negotiation, and presentation skills
• Ability to work independently with minimal supervision and proactively manage competing priorities
• Experience with client-facing applications

Desired skills:

• Experience working with project or intake management…