Senior Claims Examiner

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders.

The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.

Responsibilities Analyzes coverage and communicates coverage positions

Conducts, coordinates, and directs investigation into loss facts and extent of damages

Confirms coverage of claims by reviewing policies and documents submitted in support of claims

Contributes to maintenance of claims guidelines and best practice procedures

Coordinates loss information for business stakeholders and presents information during meetings with underwriters and/or insureds when applicable

Delivers technical training to colleagues and external contacts as appropriate

Directs and monitors assignments to experts and outside counsel, ensures effective vendor and litigation management on moderate to high complexity claims including demonstrable savings

Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure

Negotiates and settles claims typically in litigation either directly or indirectly

Participates in special projects or assists other team members as requested

Prepare coverage position letters on matters typically in litigation without assistance of outside coverage counsel.

Prepares reports by collecting and summarizing information

Present at round tables to senior claims leaders and underwriters on cases going to trial

Provides timely service throughout the life cycle of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures.

Sets reserves within authority or makes claim recommendations concerning reserve changes to manager

Travel to mediations, trials, and conferences as required

Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records.

Education Bachelor’s degree or equivalent work experience

Certification

Must have or be eligible to receive claims adjuster license.

Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or Participation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc..)Qualifications Minimum of 5 years of claims handling experience or equivalent combination of education and experience

Successful completion of 3 years as a Claims Examiner Excellent written and oral communication skills

Strong analytical and problem solving skills

Strong organization and time management skills

Ability to deliver outstanding customer service

Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Ability to work in a team environment

Strong desire for continuous improvement

Markel offers hybrid (3 days in the office and 2 days remote ) and fully remote option for this opening. Your location distance will determine the working schedule.#LI-Hybrid#LI-SYUS Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay…