Senior Claims Counsel - Financial Institutions​/Public D&O

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This is a Senior Claim Counsel position in the Financial Lines Claim team. The individual in this position will primarily focus on high severity D&O and E&O claims under policies issued to public companies and financial institutions such as large depository institutions, insurance companies, asset managers, private‑equity and venture‑capital firms, and REITs. The role requires a minimum of twelve years of relevant experience, handling approximately 75 of the unit’s highest severity matters at any given time.

The position requires independent evaluation of liability and coverage, proactive formulation and execution of claim resolution strategies, and the ability to attend mediations, navigate complex settlement dynamics, and influence best possible claim outcomes without assistance from counsel.

The role collaborates closely with internal business partners on claim trends and issues, requiring excellent leadership, communication, and market‑facing skills. As a senior team member, it also involves regular mentoring of junior staff, including assistance with analyzing and formulating strategies on complex files.

• Handles complex, high severity financial lines claims requiring legal analysis of complicated liability, damages, and coverage issues. Drafts coverage letters, memos, and reports. Represents CNA in settlement negotiations with independent authority to commit CNA. Interacts with multiple parties, including insureds, brokers, counsel, claimants, and mediators. Directs and manages coverage counsel and coverage litigation against CNA.
• Partners with underwriters, product counsel, and actuary to effectively respond to policy wording and or claim‑related inquiries. Collaborates directly with brokers and customers to address similar issues.
• Meets with brokers and existing or prospective clients as part of business marketing, growth, and retention strategies. Works with senior claim, underwriting, and product leadership to develop and analyze new products and to identify, evaluate, and track claim trends and issues.
• Provides technical guidance to and oversight of junior staff members. Develops and presents training on key legal and industry issues/trends for the financial lines team (claims, underwriting, product, and actuary). Represents CNA on panels at industry conferences.

• Typically Director and above.

• Senior level advanced knowledge of the theories, principles, practices, and procedures of litigation management.
• The highest level of technical and product‑specific expertise, claims resolution skill, and knowledge of insurance and claims principles, practices, and procedures.
• Excellent interpersonal skills, verbal and written communication, negotiation, and presentation skills.
• Ability to exercise independent judgment and to work with and maintain confidential and sensitive information.
• Excellent analytical and problem‑solving skills, and senior level skill in managing ambiguous situations and issues.
• Proven ability to take a proactive long‑term view of business goals and objectives to achieve strategic business results.
• Knowledge of Microsoft Office Suite and other business‑related software.

• Bachelor's degree with JD, and admission to the bar of at least one state.
• Typically a minimum of twelve years of claims and/or legal experience with a proven track record of exceptional claim results.

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York, and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact