Underwriting Support Specialist​/Sr Underwriting Support Specialist: Environmental & Energy

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities.

• Serve as the point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low-complexity issues, and facilitating overall account service and processing business transactions that do not require underwriter review or signoff.
• Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow‑up system for outstanding underwriting items.
• Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file and organized.
• Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
• Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
• Participate in problem‑solving activities to define problems, identify root causes, design and test solutions, implement solutions, and use continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.
• Under underwriter direction, attach appropriate forms and make policy changes as requested.
• Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.
• Participate in special projects and other duties as assigned to assure efficient operation of the team, meet customer needs, and achieve business results.

High School Diploma required, bachelor’s degree preferred.

• Excellent oral and written communication and organizational skills.
• Ability to multi‑task in a fast‑paced environment.
• Ability to work independently and within a team.
• Ability to follow established processes and adhere to service standards.
• Strong attention to detail.
• Excellent time management and ability to balance competing priorities.
• Intermediate level proficiency in MS Outlook, Word and Excel.

US work authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

The base salary offered for the successful candidate will be based on compensable factors such as job‑relevant education, job‑relevant experience, training, demonstrated competencies, geographic location, and other factors. The base salary range for the Underwriting Support Specialist position is $21.78/hr. – $29.95/hr. with a 5% bonus potential; the Sr. Underwriting Support Specialist position is $24.62/hr. – $33.85/hr. with a 5% bonus potential.

Markel Group (NYSE – MKL), a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and  offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. All full‑time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

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