Underwriting Associate; Commercial Construction P&C

Responsibilities

• Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority.
• Partner with Underwriters on all aspects of the Underwriting function, including providing necessary information to allow for prudent underwriting decisions.
• Perform underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within the assigned Letter of Underwriting Authority.
• Handle endorsement requests within delegated authority; refer endorsements outside of authority to underwriter with recommended action and independently engage agency to clarify intent of endorsement or seek missing information.
• Handle assigned renewal book within assigned authority and demonstrate ability to triage renewal applications/specs and formulate next steps for the underwriter with outlined changes or points of attention for accounts outside authority.
• Work as a liaison within the branch or across CNA to resolve issues (billing and collections, risk control, underwriting guidance from cabinet members, line of business, underwriting services subject matter experts).
• Document assigned files ensuring completeness, compliance, and quality (correspondence, proposals, endorsements, cancellations, etc.).
• Execute advanced pricing strategy (e.g., business unit pricing tools) on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and document pricing rationale.
• Complete quote proposals and negotiate with external partners within assigned authority.
• Serve as the first‑line point of contact to producers/customers on account‑related matters while proactively identifying opportunities for upsell or account rounding.
• Assist in marketing products and services through external partners and make field visits.
• Be an expert on systems and workflows; serve as a resource to others (train, problem solver, coach) and conduit for feedback to internal underwriting partners.
• Stay current on line of business strategy, state/territory issues, regulations and trends; perform additional duties as assigned.

• Knowledge of Property and Casualty underwriting, including insurance products, policy processing procedures, and documentation.
• Strong time‑management and analytical skills.
• Strong interpersonal and communication skills; ability to interact with all levels of internal and external business partners.
• Demonstrated ability to work independently on multiple tasks.
• Strong capability to advise and coach others.
• Demonstrated customer service experience and the ability to interact with a wide variety of people daily, in person, via telephone and email.
• Strong knowledge of Microsoft Office Suite and other business‑related software.

• Bachelor’s degree or equivalent experience.
• Minimum of three years of related work experience.