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Risk Management Claims Representative

Job in Plano, Collin County, Texas, 75023, USA
Listing for: Liberty Mutual Insurance
Full Time position
Listed on 2026-10-03
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Risk Manager/Analyst
Job Description & How to Apply Below
Schedule:

Full-Time
Job Category:
Claims
Description  The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim's management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.

If you live within 50 miles of one of our office locations-Hoffman Estates, IL;
This position includes mandatory training. The first portion will be conducted remotely, followed by in-person training at our office in Plano, Texas. Liberty Mutual will cover travel, lodging, and meals during the in-office training.
 Manages an inventory of claims to evaluate compensability/liability.
Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
Deals with Bodily Injuries and Litigations
BS/BA degree or equivalent work experience.
Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.
Continuing education courses leading to industry certifications preferred (e.g., Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.
About Us  Pay Philosophy:
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Employment Type:

Full Time
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