Lead Maintenance Technician - Property Management

Job Description

Eenhoorn, a West Michigan Property Management company, is currently in the process of acquiring a senior living community located in Plano, TX . In anticipation of this acquisition, we are seeking an experienced, professional Lead Maintenance Technician that has history of providing superior customer service and a proven track record of success in multi-family housing.

As a Lead Maintenance Technician, you will have the opportunity to positively impact our community and all residents, guests, and owners by providing a safe, well-maintained and visibly appealing property. This position is responsible for ensuring the property, grounds and equipment are safe and orderly. A successful Maintenance Technician will be self-motivated, provide outstanding customer service, and will take immense pride in their work.

The Maintenance Technician must act with a sense of urgency and have an unparalleled passion for service in order to display a commitment of excellence that interprets the Eenhoorn vision and brand.

• Performs various building and property maintenance tasks fulfilling preventative maintenance, service requests, snow removal, grounds keeping, capital improvements, and turn-over maintenance as needed.
• Maintain accurate and up-to-date inventory and supply stocks.
• Work with a sense of urgency to ensure all service requests are responded to in a timely manner; reports start, progress & completion of each task.
• Responsible for inventory management and overseeing the cleanliness and orderly manner of the maintenance shop.
• Diagnosing and performing maintenance and preventive maintenance tasks, including HVAC, plumbing, electrical, appliances, carpentry, drywall, painting, roofing, siding, doors / locks, glass / screen repairs, flooring, tile work, fencing.
• Ensuring the successful execution of all company safety and environmental policies and procedures.
• Walking units prior to move-in to ensure quality standards of completed work; as well as, walking units after move-out to understand work needed.
• Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.
• Reports updates and progress for the property to the Property Manager daily.
• Working a rotating on call schedule to have 24 / 7 maintenance coverage.

• Innovation :
  You have a track record of not only resolving maintenance related issues, but also creating innovative solutions to better support the maintenance related activities and preventative maintenance at our properties.
• Execution :
  You drive quality results with speed. You are focused on creating a high standard of living for residents.
• Servant Leadership :
  You balance your drive for execution with a strong desire to serve others by actively listening to their needs, resolving issues and acting quickly.

• HVAC / EPA Certification
• Clear and concise verbal and written communication skills
• Previous plumbing, electrical, appliance, mechanical, drywall repairs, carpentry and pool / spa maintenance experience.
• High school diploma or related Vocational Training and / or equivalent work experience.
• Experience operating equipment & tools of the trade including but not limited to hand tools, power tools and riding equipment.
• Must have the ability to work a flexible schedule with paid on call hours.

• Previous supervisory experience preferred
• Previous hotel, commercial and / or apartment maintenance experience

• Must be able to lift up to 50 pounds
• Bending and Twisting
• Repetitive use of hands
• Reaching above shoulder level
• Pushing and / or Pulling

• Stability – We don’t buy and flip our properties every three years
• Comprehensive health, vision, dental, and pet insurance
• 401(k) with a 25% match on the first 15% of contributions
• Up to 11-weeks of 100% paid short-term disability
• All expenses paid cruise for our four employees of the year and their significant others
• Challenging problems to solve and an awesome team to collaborate with every single day
• A corporate office that truly acts as a Support Center to the…