Training Manager

At
CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.

CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.

The Training Manager leads the design, development, and execution of enterprise training programs that enhance employee capability, performance, and engagement. This role owns the training lifecycle from needs assessment to program evaluation, ensuring alignment with organizational objectives. The Training Manager partners with cross-functional leaders, oversees training systems and standards, and drives continuous improvement across all learning initiatives.

Base Salary
: $90,000 - $110,000/yr (DOE)

Location
: 5340 Legacy Dr., Plano, TX

Schedule
: (Hybrid) 2-3 days/week on-site between Monday - Friday, 8:30am - 5:00pm

Travel
:
Up to 50% travel to our different pharmacy locations for various national meetings, sales meetings, and summits in Texas, Ohio, Florida, Connecticut, California, Colorado, etc.

Include the following.
Other duties may be assigned, as necessary.

• Lead the design, development, and implementation of scalable training programs for new hires and existing employees
• Own the organization-wide training calendar, ensuring alignment with business priorities and departmental needs
• Conduct training needs assessments and partner with leaders to identify capability gaps and learning solutions
• Develop and maintain training curricula, learning paths, and standardized templates
• Oversee the planning and facilitation of live, virtual, and on-demand training sessions
• Manage and optimize the Learning Management System (LMS), including configuration, content management, reporting, and analytics
• Establish KPIs and evaluate program impact; present findings and recommendations to leadership
• Coach and guide internal trainers, facilitators, and subject matter experts to ensure high-quality training delivery
• Ensure training compliance with organizational policies, accreditation bodies, and industry regulations
• Lead training-related projects from conception to execution, including cross-functional collaboration and stakeholder communication
• Drive continuous improvement by identifying opportunities to enhance learning experiences, efficiency, and technology
• Represent the Training function as a strategic partner to HR, department leaders, and executive stakeholders
• Perform other duties and responsibilities as assigned while consistently representing the company in a professional manner

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of experience in Learning + Development, Corporate Training or Organizational Development
• Demonstrated experience designing, delivering, and evaluating learning programs
• Proven ability to manage complex projects and cross-functional initiatives
• Strong instructional design capability; proficiency with adult learning principles and multi-modal learning solutions
• Advanced skills in LMS administration, reporting, and optimization
• Strong analytical ability to measure training effectiveness and recommend improvements
• Excellent communication, facilitation, and stakeholder-management skills
• Ability to influence without authority and drive alignment across diverse teams
• Experience leading or coaching trainers/SMEs preferred
• Demonstrated strategic thinking and ability to translate business needs into training solutions

• Bachelor’s Degree preferred
• 5+ years of hands-on experience building and implementing organizational training programs
• Experience supporting enterprise-wide learning initiatives, preferably in a growing or fast-paced organization
• Cons…