KYC Operations Business Manager - Vice President
Listed on 2026-02-06
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Management
Business Management, Business Analyst, Corporate Strategy -
Business
Business Management, Business Analyst, Corporate Strategy
Join the Commercial & Investment Bank (CIB) Finance & Business Management (F&BM) team as a strategic, analytical, and energetic professional supporting the Wholesale KYC Operations (WKO) team with Client Onboarding & Documentation (CO&D). This high-impact leadership role ensures senior management across the CIB has visibility into major initiatives, business metrics, financials, and data insights to achieve strategic objectives.
As a Business Manager Vice President in the CIB F&BM team, you will partner closely with senior Operations leaders and key partners across CIB Finance, Business Management, and Data & Analytics teams to enable effective end-to-end execution. Your role involves budgeting, forecasting, executive presentations, and impactful data analysis to support WKO strategy.
Job Responsibilities:- Partner with WKO and CIB F&BM team to budget and forecast headcount and direct expenses.
- Participate in activity-based costing to allocate expenses across products and LOBs.
- Prepare executive presentations, packaging projections and performance trends into cohesive stories.
- Design management reporting packages to communicate business results transparently.
- Coordinate deliverables with business managers, finance, project managers, and other F&BM teams.
- Analyze large data sets to create impactful analysis for WLS strategy development.
- Create executive-level presentations using Pitch Pro+.
- Communicate directly with senior stakeholders, demonstrating strong professional presence.
- Collaborate with peers across business and staff areas to achieve goals.
- Influence colleagues at all levels in the business.
- Develop strong, positive relationships with business stakeholders.
Skills:
- College degree.
- Minimum of 5 years of relevant experience in banking or Financial Services.
- Strong presentation skills and ability to tell the story on initiatives.
- Ability to work collaboratively and develop strong partnerships with multiple levels of employees.
- Strong oral and written communication skills.
- Ability to handle multiple priorities and produce successful results in a fast-paced environment.
- Ability to interpret and present complex data.
- Mature, independent, highly organized, self-motivated, and a team player.
- Strong PowerPoint and Excel skills required.
Skills:
- Ability to achieve goals without direct control over all resources.
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