Sales Manager Senior Level

Want to work at one of the Best Places to Work in the DFW? We were just recently recognized by our staff as one of the best places to work in the DFW by The Dallas Business Journal!

Clear Sight LASIK and Lens is seeking a dedicated and results-driven Sales Manager to join our team. This role will focus on driving sales performance and enhancing patient satisfaction within our center. The ideal candidate will possess a strong background in sales, exceptional leadership skills, and a passion for delivering outstanding patient care. This role provides support to the Center Director in achieving clinical, financial, and organizational goals, while fostering a culture of precision, humility, and exceptional service.

The Sales Manager ensures seamless delivery of vision correction services in collaboration with the Center Director and clinical team.

Adheres to company Core Values:

• Be Precise, Honor Each Person, Reach for Remarkable, and Stay Humble.

• Meets Sales Performance:
  • Drive sales initiatives to meet and exceed monthly and yearly revenue targets. You will have a scorecard!
  • Promotes a culture of sales urgency and patient satisfaction.
  • Maximizes our branding, “20/20 or It’s Free” and “Financing Guaranteed,” to excel in Lead to Exam and increase sales.
  • Analyze sales metrics and develop strategies to improve performance across the team.
  • Collaborate with the Center Director to implement effective, aggressive sales strategies and promotions.
  • Monitor and report on sales trends, identifying growth opportunities.
  • Promotes and supports CoManagement and community outreach efforts.
  • Strengthens relationships with referring providers and community stakeholders.
  • Other duties as assigned.
• Upholds Patient Satisfaction:
  • Ensure high levels of patient satisfaction through exceptional service delivery and care.
  • Promotes a Team Culture and Concierge Service Approach.
  • Ensures the patient experience from initial contact through post-operative follow-up, ensuring a seamless journey.
  • Implement and manage patient feedback systems to gather insights and improve services.
  • Resolve patient concerns effectively and promptly to maintain a positive reputation.
  • Remains current on relevant issues, practices, laws, policies, and procedures.
• Operational Excellence:
  • Supports the Center Director with all sales department logistics and needs.
• Ensures Team Culture, Accountability, and Continuing
  
  Education:
  • Leads by example, filling in any role with the sales team.
  • Assist in recruiting, training, and mentoring staff to foster a high-performing team.
  • Participates in staff development and continuing education.
  • Supports the Center Director on all staff performance evaluations and provides constructive feedback to team members.
  • Promote a culture of teamwork and accountability, encouraging staff to achieve sales and service goals.
• Collaborates with the Billing, Clinical, and Revenue Departments:
  • Provides input on and executes strategies to achieve clinical, financial, and organizational goals in collaboration with the Center Director.
  • Participates in staff development and continuing education in all insurance and billing-related needs.
  • Supports the Billing Department with all billing and collections efforts.
  • Promote a culture of teamwork and accountability, encouraging staff to achieve sales and service goals.

• Supports the Center Director by managing the Sales and Front Desk Department.
• Oversees daily sales and metrics, ensuring efficiency, compliance, and exceptional service delivery.

• Monitors performance metrics and quality improvement initiatives to optimize workflows and generate reports and scorecards.

• Navigates complex insurance landscapes to maximize patient access to vision correction services.

• Fosters a culture of collaboration, respect, and professional growth among staff.

• Mentors department staff and promotes cross-functional teamwork.

• Identifies growth opportunities, including new technologies, service lines, and partnerships.

• Travel to other locations for training or meetings as required.
• Adhere to the company's core values and serve a culture of service.
• Take charge of complex projects, operations, and…