Senior Engagement Manager
Listed on 2026-03-01
-
Management
Operations Manager
IMMEDIATE INTERVIEW = Lead Engagement Manager IN Plano, TX - HYBRID (NEED LOCAL CANDIDATE)
Rate: $60/hr on W2
Job Title:
Lead Engagement Manager
Location:
Plano, TX - HYBRID (NEED LOCAL CANDIDATE)
Duration: 12+ Months
ShortJob Description
Seeking a Lead Engagement Manager with 10+ years of telecom customer engagement experience, specializing in Copper to Fiber Migration. Responsible for leading end-to-end project delivery, managing client relationships, optimizing workflows, documenting SOPs, and collaborating with teams to deliver high-quality solutions. Must have strong communication, stakeholder management, and process improvement skills.
Must-Have Skills- 10+ years in customer engagement / client management
- Strong experience in Copper to Fiber Migration (telecom domain)
- Telecom sales, solutioning & workflow optimization
- Managing large-scale telecom/technology engagements
- Strong client‑facing, communication & stakeholder management
- Familiarity with project management tools and methodologies
- Experience with process modeling (BPMN, Lean Six Sigma)
Copper to Fiber Migration, Customer Engagement, Telecom Domain, Client Management, Stakeholder Management, Process Optimization, Workflow Design, SOP Documentation, BPMN, Lean Six Sigma, Project Delivery, Telecom Sales, Telecom Solutioning, Engagement Manager, Process Gaps, Governance.
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