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Operations Manager

Support Operations Supervisor

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Tapcheck
Full Time position
Listed on 2026-03-01
Job specializations:
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A digital financial wellness platform is seeking a Performance Manager at their Plano, Texas office. This hybrid position requires monitoring agent performance against KPIs, managing task distribution, and ensuring customer satisfaction. The ideal candidate has over 5 years of experience in customer support, including supervisory roles. Successful candidates will need strong coaching, analytical skills, and experience with ticketing platforms. The role offers a competitive salary and flexible time off.
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