Payroll Manager

As the Payroll Manager, you will serve as the leader of the North America payroll function. You will lead a small team of Payroll Specialists providing payroll services for US and Canada, and be responsible for the development, execution and continuous improvement of multi-state payroll-related policies, procedures, and administration for over 3,700 employees.

You will set a clear vision for the payroll team but at the same time, not be afraid to roll up your sleeves to resolve time‑sensitive issues. You’re driven to take the payroll team to the next level through innovation and optimization, aligned to the company objectives, HR strategy, and total rewards philosophy. We have high expectations for our leaders and for one of the most critical roles in the organization, we’re looking for someone with growth mindset and grit to keep moving forward as our business continues to expand.

Oversee all aspects of payroll management to include end‑to‑end regular (semi‑monthly and bi‑weekly) and off‑cycle (such as stock vesting, terminations, bonus runs) payroll processing, reconciliations, audit support and compliance reporting. Drive continuous improvement in these areas through innovation, documentation, and risk management. (40%)

Oversee a team partnering with the business and employees to research and resolve payroll issues in a timely manner while still providing excellent customer service. Identify and implement the appropriate process improvements as needed. (30%)

Lead and be accountable for the work of a team of payroll professionals by providing purpose, motivation, and direction through functions such as coaching, mentoring, performance management, and other leadership development tools to achieve business objectives. (10%)

Manage and hold accountable our third‑party payroll processor, tax, and garnishment vendor(s). Work with the vendor(s) to drive efficiencies and make changes in process as appropriate. (10%)

Partner with the HR Operations and HR Systems and Application Management Support (AMS) teams to optimize system functionality and exploit areas of opportunity for automation and scalability. Partnership includes but is not limited to bringing enhancement proposals to the applicable team for consideration as well as assistance with testing and deployment of such functionality. (5%)

Review, improve and implement payroll processes and procedures to increase efficiency and decrease risk. Update guidelines, policies and procedures as required. Partner with HR in aligning and implementing key processes as required. (5%)

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:
Are all of these “preferred” qualifications, or are some of them required qualifications? I recommend specifying.

• Bachelors Degree in Finance, Accounting, Business, or other related field preferred
• 6+ years experience in payroll processing
• Certified Payroll Professional (CPP) and/or other payroll certifications is preferred
• 4 years experience managing others
• Intermediate/Advanced Microsoft Excel skills
• 2+ years Workday payroll and/or UKG Pro WFM experience preferred
• Payroll Knowledge:
  Extensive knowledge of US and Canada payroll laws and large payroll systems with in-depth knowledge of payroll calculation and processing.
• Management
  
  Skills:
  
  Ability to create an environment that allows staff to feel motivated to work and interact. Ability to set clear, meaningful, challenging, and attainable goals.
• Communication
  
  Skills:
  
  Ability to be attentive and listen to others. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to write in a clear, concise, organized, and convincing manner for the intended audience.
• Decision Making/Judgement:
  Ability to find solutions that are acceptable to diverse groups with conflicting interests and needs. Ability to balance analysis, wisdom, experience, and perspective when making decisions.
• Analysis/Reasoning:
  Ability to make sound business judgments.
• Detail Oriented:
  Ability to achieve thoroughness and accuracy when…