Principal Associate, Risk and Compliance, Global Workplace Services

Principal Associate, Risk and Compliance, Global Workplace Services

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions;

it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions.

In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well‑oiled machine!

That’s why our team is looking to add a Principal Risk and Compliance Associate.

As a Principal Risk and Compliance Associate in Central Services, you’ll play a key role in ensuring that our broader GWS organization remains well‑managed and in compliance with organizational, enterprise, and legal requirements.

• Deliver clear, concise, and tailored communication to appropriate audiences across all levels.
• Build and maintain stakeholder relationships, proactively inform them, and apply relevant prior experience.
• Demonstrate an understanding of enterprise risk, governance, regulatory, and change management frameworks.
• Contribute to solutions with confidence, achieve desired outcomes effectively, and demonstrate leadership among peers.
• Consistently apply expertise, deeply understand day‑to‑day operations, and operate with little oversight and high success.
• Manage work effectively, consider multiple perspectives, and lead through ambiguity to gain buy‑in and declare next steps.
• Hold self and others accountable to Capital One values and constructively challenge non‑aligned decisions.
• Be open to creative solutions, collaborate with others to solve problems, and ground issue severity on level of impact.
• Manage work to deliver results per timelines, prioritize business‑critical work, and manage high volume effectively.
• Respect individual contributions, actively help others succeed, and consistently volunteer for staffing and training support.
• Demonstrate an understanding of real estate related physical security issues.

• Build relationships and collaborate with cross‑functional stakeholders across multiple departments to understand processes and drive results.
• Proactively manage risk management initiatives, tasks, and activities in order to reduce the residual risk within the business.
• Provide risk advice and guidance to business areas, as required.
• Execute deliverables that support internal governance processes.
• Act as issue manager on events and issues related to the business, including project management of remediation activities.
• Monitor for new applicable laws and implement processes or procedures to comply.
• Coordinate the delivery of materials requested in audits and exams, coordinating with various stakeholders across the lines of defense.
• Participate in and execute other special projects for the team on an as‑needed basis.

• Bachelor’s Degree or military experience.
• At least 3 years of risk management experience.
• At least 3 years of experience in organizational strategy, project management, or business analytics.

• At least 4 years of experience in Risk Management, Compliance, or Audit.
• At least 3 years of physical security or corporate real estate experience.
• At least 1 year of experience working in Governance Risk and Compliance applications.
• At least 4 years of experience creating and maintaining information in Microsoft Office or Google Suite.
• Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Project Management Professional (PMP).

At this time, Capital One will…