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Senior Director, Customer Experience Strategy
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-06-26
Listing for:
JPMorganChase
Full Time
position Listed on 2026-06-26
Job specializations:
-
Management
Business Analyst
Job Description & How to Apply Below
JPMorgan
Chase is seeking an Executive Director for Customer and Client Experience Strategy in Plano, Texas. In this role, you'll lead a team of program managers and analysts to improve customer and client journeys through innovative strategies and measurable outcomes.
The ideal candidate will have extensive experience in customer experience strategy, the ability to coach high-performing teams, and a strong analytical background. You'll work cross-functionally to elevate service standards and optimize client satisfaction.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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