Senior Project Manager

Company Description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. In 2020 we did a full reboot. We believe our differences are our strength and push for inclusion, challenge convention and bring in new perspectives to inspire new ideas. Join us at

This role at Razorfish will serve as a member of Publicis Groupe's strategic internal agency, Constellation. Constellation serves as an internal-facing brand formed by a collective of Publicis Groupe agencies to address our client's creative, data, strategy, media, and technology requirements. Team members collaborate across agencies while functioning as sub-divisions within their respective brands to provide dedicated support for the client.

By acting as a unified interface, Constellation eliminates operational silos and presents a single service entity and primary point of contact for the client.

A Program Manager at Razorfish is equal parts planning specialist, problem solver, strategic planner, client relationship builder, and team leader. You’ll be leading local and global teams and clients to deliver digital solutions. You watch timelines and budgets. You’re fanatical about quality. You consider client drivers when balancing time, scope, quality and risk. You are key to building a positive team environment, building relationships and driving team collaboration.

You care deeply about individual development and high performance standards. You’re comfortable leading teams and you seamlessly bring together multiple subject areas even when terminology overlaps. You are the primary point of contact for the client on a day-to-day basis and have a deep understanding of project management tools and methodologies.

You may play a variety of roles as a Content Program Manager:

• Managing a complex, multi-track project
• Leading a large-scale program consisting of multiple projects

• Provides purpose, direction and motivation to the team. Clarifies and communicates project objectives and success criteria.
• Structures and manages integrated, multi-track projects and/or programs of multiple projects.
• Partner with creative and project leads to manage media creative asset process.
• Manage and identify media campaigns related risks, assumptions, issues and dependencies.
• Owning regular, timely updates on project progress to the clients.
• Creation of project deliverables (e.g., campaign project request forms, project timelines and creative asset management).
• Prepare project documentation (cost estimates, schedule, client status, etc.).
• Scope management.
• Development and tracking of integrated project plans.
• Sets quality and performance standards.
• Provides day-to-day project contact for the client.
• Manages peer-level client relationships (expectations, communications, negotiations, partner concern, feedback, etc.).
• Develops relationships with and ensures the appropriate participation of key client collaborators and client executives.
• Leverages best practices and applies lessons learned from previous projects.
• Ensures a positive, collaborative work environment for the team.
• Contributes to the ongoing development of the Program Management subject area and community.

Job Requirements:

• 3 years project/program management experience in successfully delivering marketing and technology solutions; consulting experience preferred
• Paid media experience preferred
• Amazon experience preferred
• Experience in running eCommerce or digital projects (content, production, website, landing page, newsletter)
• Understanding of eCommerce content fundamentals (content best practices, accessibility principles, key global retailers capabilities and requirements)
• Pro-activeness and a focus on resolving issues in day-to-day work
• Experience using waterfall, agile and hybrid methodologies
• Experience with PMP tools – Smartsheet or Workfront preferred
• Client management experience with primary accountability for peer-level, executive client relationships across marketing & technology departments; external client management and negotiations experience
• Experienced in multiple full project…