CCL Supervisor II

Date:
Jun 30, 2026

Location:

PLANO, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time‑off benefits, numerous opportunities for career advancement, and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

CCL Supervisor II
Job Title: CCL Supervisor II
Agency: Health & Human Services Comm
Department: Region 3 CCL DC Field Ops
Posting Number: 18311
Closing Date: 07/14/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Range: $6,140.06 - $8,886.16
Pay Frequency: Monthly

Salary Group: TEXAS-B-24
Shift: Day
Additional Shift: Days (First)

Telework: Eligible for telework. The position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Travel: Up to 25%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt

Facility

Location:


Job Location City: PLANO
Job Location Address: 550 E 15TH ST
Other Locations:

MOS Codes: ,,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1,5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP
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This position supervises a unit of Daycare Child Care Regulation (CCR) staff responsible for investigating and monitoring compliance with minimum standards in child care operations in accordance with the Texas Family Code, Texas Human Resources Code, Texas Administrative Code, Minimum Standards and the Licensing Policy & Procedures Handbook. The position is also responsible for supervising staff to ensure they are evaluating risk to children, and recommending appropriate follow‑up actions to deficiencies and investigation findings, including corrective action and adverse actions.

The position will work closely with other agency staff to ensure the safety of children in out‑of‑home care. The position oversees staff to ensure regulations are followed in accepting and processing applications; issuing permits; conducting inspections and investigations; monitoring child care operations for compliance; completing investigation activities; approving waivers and variances; recommending corrective and adverse actions, and providing technical assistance to providers.

The position regularly handles sensitive and confidential information. The position is responsible for training and planning the unit’s work. The position must work with unit staff to encourage and support each unit member’s professional development. The position must ensure the quality assurance standards are met and good practices are incorporated into all aspects of the unit’s work. The position interacts with agency staff, professionals in the community, legislative staff, legal personnel, provider organizations, and the general public.

• Staff Development: Manage and develop the performance of employees who report directly to the position and those that are assigned to the position’s area of responsibility through review of performance data, regular conferences, training, and performance reviews.
• Unit Management and Daily Operations: Responsible and accountable for ensuring unit members have completed case management actions and processed decisions in accordance with the LPPH, HRC, and TAC to ensure the health, safety, and well‑being of children in care through consultations, case‑readings, QA and other statistical reports, and observation of staff. Holds regular unit meetings, manages caseloads, and provides timely approval of regulatory activities requiring supervisor approval.
• Enforcement Actions: Responsible and accountable for ensuring unit members identify when to recommend an enforcement action and enforce a corrective action, in accordance with the CCRH, HRC, and TAC, to ensure…