Managing Director, Client Delivery Executive

Managing Director, Client Delivery Executive

Date: Jul 9, 2026

Company: NTT DATA Services

We will consider candidates that reside within the U.S. or Canada.

Role Overview

NTT DATA seeks a Client Delivery Executive to lead service delivery, financial performance, and client satisfaction across a portfolio exceeding $490M in annual revenue. The role drives operational excellence, profitable growth, and exceptional client outcomes for more than 150 clients throughout the United States and Canada.

• Provide executive leadership for a portfolio exceeding $490M in annual revenue, ensuring achievement of delivery, financial, client satisfaction, and operational objectives.
• Own portfolio performance, including revenue growth, margin optimization, delivery excellence, and overall client health.
• Lead and develop a team of 17+ Client Delivery Executives and Project Managers, while partnering with 20+ matrixed Delivery Leaders across supporting practices.
• Build trusted relationships with executive client stakeholders to strengthen partnerships and identify opportunities for growth and expansion.
• Collaborate closely with sales, solutioning, consulting, and global delivery teams to support business development efforts and strategic pursuits.
• Leverage strong technical and business acumen to understand client challenges and align technology-enabled solutions to business outcomes.
• Drive organizational maturity, operational consistency, governance, risk management, and continuous improvement initiatives.
• Lead teams through ambiguity, change, and transformation while maintaining focus on client success and operational performance.
• Support proposal development, executive presentations, strategic account planning, and client engagement activities.
• Foster a high-performance culture focused on accountability, collaboration, innovation, and delivery excellence.
• Travel to client locations throughout the United States and Canada to support strategic account management, executive engagement, and business growth initiatives.

• Current experience managing a portfolio of accounts generating more than $100M in annual revenue.
• 5+ years of experience serving as a Client Delivery Executive with demonstrated success managing existing business and driving account growth and expansion.
• 10+ years of progressive experience in client delivery, technology services, consulting, managed services, or related leadership roles.
• Proven success leading large-scale service delivery organizations and managing complex enterprise client relationships.
• Strong financial management expertise with experience driving revenue, profitability, forecasting, and operational performance.
• Demonstrated ability to build, lead, and influence teams within highly matrixed, geographically dispersed organizations.
• Executive-level communication, presentation, and stakeholder management skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Experience collaborating with sales and solution teams to support account growth and strategic pursuits.
• Ability to travel up to 50% throughout the United States and Canada.

• Experience managing large, multi-client portfolios within IT services, digital transformation, consulting, or managed services environments.
• Proven track record supporting Fortune 100 and Fortune 500 organizations.
• Experience leading organizational transformation, process maturity initiatives, and operational excellence programs.
• Strong understanding of cloud, AI, infrastructure, cybersecurity, application services, and digital transformation solutions.
• Master's degree in Business, Technology, Engineering, or related field.

Compensation

Starting pay range $150,000 - $350,000 per year. Eligible for incentive compensation based on individual and/or company performance.

Benefits include medical, dental, and vision insurance with employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, 401(k) with company match, and additional voluntary or legally-required benefits.

Equal Employment Opportunity

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For Pay Transparency information, please refer to company policy.