Senior Project Manager, Team Lead

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Find your next move at JLL and build a fulfilling career. At JLL, we value what makes you unique, and we're committed to give you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you're looking to move up, broaden your experience or deepen your expertise.

• Team Leadership & Development:
  Recruit, develop, and manage a high-performing team of project professionals dedicated to retail banking renovations Provide clear direction, mentorship, and strategic guidance while fostering a culture of accountability and excellence Demonstrate high energy and decisive leadership, making tough decisions when necessary to drive project success Ensure comprehensive team training in client procedures, retail banking operational requirements, and renovation best practices Build team expertise in managing work within occupied retail centers with minimal disruption to banking operations Conduct regular one-on-one coaching meetings and lead weekly team meetings Ensure 100% completion of performance evaluations including midyear and year-end reviews Establish succession plans and career development plans for team members Maintain vacancy time to fill of less than 45 days
• Client Partnership & Stakeholder Management:
  Serve as primary point of contact for key client stakeholders, building trusted advisor relationships Drive a "Trusted Advisor" culture throughout all levels of the team, operating with a "no surprise" approach Maintain transparent communication channels, keeping leadership informed of project status, risks, and opportunities Cultivate strong partnerships with retail banking operations teams, ensuring renovations align with business objectives Manage vendor relationships and performance to ensure compliance with brand standards, regulatory requirements, and client expectations Coordinate with security, compliance, and operational teams to maintain banking center functionality during construction Maintain strong working relationships that position you as a positive reference for future business proposals
• Project Delivery & Execution:
  Oversee team’s end-to-end execution of interior renovations (lobbies, teller lines, offices, customer-facing areas as well as back of house) and exterior improvements (facades, signage, entrances, parking areas) Direct ATM installation, relocation, and upgrade projects, coordinating with technology and operations teams Provide strategic oversight ensuring timely delivery of project milestones while maintaining quality standards Establish, monitor and refine best practices specific to retail financial center renovations, including phasing strategies and customer impact mitigation Make informed decisions in conjunction with best practices and ongoing dialogue with management on operational procedures, phasing approaches, and schedule modifications that impact project delivery Lead RFP development, bid evaluation and contract negotiations with specialized vendors familiar with occupied retail banking environments Oversee procurement and management of bidding process for all project-related resources (A&E, general contractors) Review investment calculation sheets and budget worksheet calculations and direct PMs for any needed corrections to achieve OT KPI Monitor bid tabulations, purchase orders, and change order proposals Ensure quality control standards for construction are met by reviewing data and training and supporting PM’s (cost, timing, design standards, and specifications) Proactively…