Field Service Operations Director
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-08-11
Listing for:
Samsung Electronics America
Full Time
position Listed on 2026-08-11
Job specializations:
-
Management
Operations Management, Project & Program Management
Job Description & How to Apply Below
Samsung Electronics America is seeking a senior Field Service Operations leader to oversee day-to-day in-home service networks, drive key metrics, and ensure high service quality. The role requires strong cross-functional collaboration with customer care, logistics, product support, and engineering across the US.
You will guide regional teams, manage partner performance, and implement programs to improve repair outcomes and service delivery in a fast-paced environment.
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