Director of U.S. Operations

Pop Stroke is a founder-led brand built by people who believe energy creates results and culture creates momentum. We aren’t here to simply run venues — we’re here to build something special together.

At Pop Stroke, every team member has limitless potential to become who they want to be. We encourage bold ideas, celebrate growth, and believe that when you’re supported, challenged, and trusted, you rise.

We solve problems together, jump in, and move the needle every day because we care. We lead with ownership, back each other up, and never lose sight of the fun along the way.

The Pop Stroke Way.

If it’s not fun, rethink how we’re doing it. We bring creativity, positivity, and joy into everything we do, from guest interactions, doing hard things, and how we support one another.

Your vibe sets the tone. Every leader and team member influences the experience. Show up with enthusiasm, optimism, and presence.

See it. Fix it. Jump in.

We are hands‑on, problem solvers that jump in and become part of the solution. We leave things better than we found them.

Live your role with an owner’s mindset. We take pride in our work, hold ourselves accountable, and treat the business like it’s our own.

Don’t repeat yesterday — rethink, improve, grow. We challenge “the way it’s always been done” and are always looking for better ways to serve our guests and each other.

Join our team and help us serve up joy, laughter, and delicious dining experiences! If you’re ready to bring energy, smiles, and that extra sparkle to our restaurant, step up to the tee and apply today!

The Director of U.S. Operations is one of Pop Stroke’s most critical operational leadership roles, responsible for overseeing performance, leadership development, operational excellence, and long‑term growth readiness across all venues. This leader directly oversees Pop Stroke’s Operating Partners across 21+ venues and plays a pivotal role in ensuring every venue consistently drives revenue, develops future leaders, builds local community presence, and executes the Pop Stroke brand at the highest level.

This role is not simply about maintaining standards, it is about building the operational engine that powers national growth.

Reports To:

Taylor Glode, VP of US Operations

Location:

Dallas / Plano, TX (In Office)

• Developing elite Operating Partners
• Building strong internal leadership benches (AOPs, OMs, KMs, AKMs)
• Driving same‑store sales growth
• Increasing event sales
• Ensuring operational consistency
• Leading performance accountability
• Making difficult people and business decisions when needed
• Preparing the organization for aggressive future expansion

This leader must teach, coach, challenge, and elevate the field organization while ensuring every venue operates like a high‑performing business.

• Every venue consistently grows sales year‑over‑year
• Operating Partners actively build and sustain strong leadership pipelines
• Pop Stroke’s “200K Club” culture becomes deeply embedded across all venues
• Membership, event sales, and local marketing become critical drivers of revenue
• Venue leaders think and act like business owners
• Operational metrics consistently improve across labor, COGS, reviews, facilities, and profitability
• Underperforming leaders are coached, developed, or replaced quickly
• New venues open with stronger infrastructure and leadership readiness
• Pop Stroke develops scalable field leadership capable of supporting national expansion

• National Venue Leadership
• Lead and oversee Operating Partners across all U.S. venues

• Drive operational consistency across golf, food & beverage, hospitality, and facilities
• Ensure all venues execute Pop Stroke’s standards with excellence
• Build scalable systems that support growth while maintaining culture
• Serve as the primary field execution leader for venue operations
• Develop Operating Partners into elite multi‑dimensional business leaders
• Ensure every venue has strong succession pipelines for Operations Managers
• Drive talent reviews, leadership planning, and internal promotions
• Teach leaders how to recruit,…