Customer Care Leader – Onsite in Plano
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-08-22
Listing for:
Collectors
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Collectors is seeking a hands-on Supervisor, Beckett Customer Care in Plano, TX to lead daily operations and develop a high-performing team. You will coach Team Leads and Representatives, oversee multi-channel support, and drive improvements in service levels and customer satisfaction.
The role reports to the Director, Global Customer Experience and requires on-site presence five days a week. A background in CRM tools and metric-driven leadership is essential to succeed in this fast-paced
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