Services Supervisor

Your Job

The Koch Employee Services team is hiring a supervisor who is passionate about developing talent and driving continuous improvement. The Supervisor will focus on coaching and development of individuals on their team. This includes coaching on aspects of project execution, communication to customers, operational effectiveness, and application of Principle Based Management frameworks. In addition to leadership, you will be responsible for advancing the knowledge and skills of the organization and potentially leading various strategic initiatives.

The Koch Employee Services team is hiring a supervisor who is passionate about developing talent and driving continuous improvement. The Supervisor will focus on coaching and development of individuals on their team. This includes coaching on aspects of project execution, communication to customers, operational effectiveness, and application of Principle Based Management frameworks. In addition to leadership, you will be responsible for advancing the knowledge and skills of the organization and potentially leading various strategic initiatives.

The Employee Services Organization provides value-added strategic partnerships with other Koch companies in ownership and support of several key processes and platforms. We deliver IT products and services that enable employee success and collaboration by resolving complex issues, reducing repeat issues, and identifying opportunities for automation and process improvement. As a trusted partner, we focus on people, processes, technology, and data to drive transformation.

Our team members are key contributors through the application of frameworks and principles with an emphasis on leveraging critical and economic thinking to drive value.

• Understand, develop, apply, and coach employees in our culture of Principle Based Management.
• Provide strong leadership with excellent interpersonal, team building, communication, and influencing skills to drive positive outcomes and value.
• Development of individuals to focus on their passions, helping them realize their comparative advantage and grow in their self-actualization journey.
• Ensure your team is advancing innovation, optimization, and automation efforts to support strategic initiatives and growth.
• Identify and lead process improvement projects as it pertains to talent to drive transformation through continuous improvement and cultural change.

• Experience in a formal or informal leadership role.
• Demonstrate strong interpersonal skills including mentoring, coaching, collaborating, and team building.
• Ability to challenge the status quo and be able to drive transformation. Be willing to respectfully challenge processes or practices that are inefficient or can be improved.
• Experience establishing partnerships across teams and influencing management, peers, and subordinates in an inclusive style to leverage their abilities and knowledge.

• Ability to work effectively and collaboratively with minimal direction.
• Strong economic, analytical, critical thinking, and organizational skills.
• Passionate about Principle Based Management and the ability to drive it throughout a team.
• Experience working with global teams.
• Experience communicating and presenting to all levels within an organization.
• Experience communicating and presenting to all levels within an organization.
• Knowledge and experience with ITIL concepts and practices.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The…