Receptionist, Outdoor​/Nature​/Animal Care

At Animal Medical Center of Plano, our mission centers on delivering exceptional small animal care rooted in compassion and trust. We believe that supporting our community starts with supporting our people. This dedication is reflected in our outstanding 4.9-star Google rating, showing the depth of positive relationships we build daily. We are looking for passionate teammates ready to step into an environment where you are truly valued, giving you the perfect opportunity to do your best work every day.

Joining our practice means becoming part of a supportive network dedicated to your professional journey. We prioritize creating a culture where every teammate can succeed, offering structured programs designed to help you achieve significant career goals, whether that means becoming a credentialed technician, moving into leadership, or specializing your focus. We ensure you have the necessary workflow support and educational resources to feel confident in your role and maintain a sustainable work-life balance.

We are committed to fostering an atmosphere of continuous medical excellence. Our doctors and technicians have ready access to internal specialty consultations and a wide array of educational opportunities, ensuring you are always learning and applying the latest standards of veterinary medicine. While specializing in small animal medicine, we provide the tools and resources necessary to deliver comprehensive diagnostics and therapeutic plans, allowing you to advance your clinical skills within a collaborative setting.

Located in Plano, Texas, you will discover a dynamic community consistently ranked as one of the best places to live in the United States. This area offers excellent public schools, a strong economic base featuring many corporate headquarters, and easy access to the vibrant cultural scene of the Dallas-Fort Worth metroplex. When you step away from the clinic, you can enjoy Plano’s extensive parks system, upscale shopping districts like Legacy West, and diverse culinary experiences, providing an ideal, family-friendly setting where you can truly set down roots.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $16-$20 per hour based on experience.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in…