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Senior Manager Quality

Job in Plano, Collin County, Texas, 75086, USA
Listing for: LITEON Careers - U.S.
Full Time position
Listed on 2026-06-24
Job specializations:
  • Quality Assurance - QA/QC
    Quality Engineering, QA Specialist - Analyst/Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Quality Strategy and Leadership

  • Define and execute site and/or regional quality strategy aligned with LiTEON business objectives.
  • Lead and mentor quality engineers, auditors, and inspectors to build a high‑performing quality organization.
  • Act as a key quality representative in executive, customer, and supplier engagements.
Quality Systems & Compliance
  • Own and maintain Quality Management Systems (QMS) in compliance with ISO 9001 / IATF 16949 (automotive, if applicable), ISO 14001, ISO 45001.
  • Lead internal and external audits; ensure timely closure of corrective action.
  • Ensure compliance with global regulatory and customer quality standards.
Manufacturing & Process Quality
  • Drive process capability improvement using Lean, Six Sigma, SPC, FMEA, and Control Plans.
  • Oversee APQP, PPAP, and NPI quality readiness for new products and technology.
  • Lead root cause analysis (8D, A3, Fishbone) for internal and customer quality issues.
Customer Quality
  • Serve as escalation point for major customer quality concerns.
  • Lead corrective and preventive actions to reduce escapes, complaints, and warranty issues.
  • Monitor customer KPIs and drive continuous improvement in quality performance.
  • Partner with Supplier Quality teams to improve supplier performance and risk mitigation.
  • Lead supplier audits, qualification, and continuous improvement initiatives.
  • Drive cost‑of‑poor‑quality (COPQ) reduction across the supply chain.
  • Establish and track quality metrics (FPY, PPM, scrap, rework, COPQ). Use data‑driven insights to prioritize improvement initiatives.
  • Foster a culture of quality excellence and zero‑defect mindset.
Qualifications and Requirements
  • Bachelor’s degree in Engineering, Quality, or related field (Master’s preferred).
  • 12–15+ years of experience in Quality within a manufacturing or electronics environment.
  • 7–8+ years of leadership experience managing quality teams and cross‑functional initiatives.
  • Strong experience with ISO 9001 and quality tools (SPC, FMEA, 8D, Six Sigma, CAPA).
  • Experience in process and product audits.
  • Proven experience in customer‑facing roles and managing customer audits and escalations.
  • Demonstrated ability to lead continuous improvement and operational excellence initiatives.
  • Strong analytical, problem‑solving, and decision‑making skills.
  • Excellent communication and stakeholder management skills.
  • IATF 16949:2016 certification strongly preferred.
Benefits
  • 401(k) with company matching.
  • Health, dental, and vision insurance.
  • Paid time off.
  • Travel requirement: 30% travel, subject to change based on business needs.
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Position Requirements
10+ Years work experience
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