Director, FSQA – Americas

Lead and manage Pizza Hut’s Food Safety Management System (FSMS), including policies, standards, audit requirements, and governance frameworks across the America Center of Excellence.

• Lead and manage Pizza Hut’s Food Safety Management System (FSMS), including policies, standards, audit requirements, and governance frameworks across the America Center of Excellence.
• Own the PH FSQA strategy for the Americas Center of Excellence, translating US and regional priorities into a clear multi-year roadmap.
• Serve as Food Safety Team Lead for Supply Chain Risk Management Strategy
• Ensure full compliance with local regulatory requirements while proactively anticipating regulatory changes.
• Develop and Implement product quality toolbox, including:
  • Lead supplier quality management, including:
  • Ensure end-to-end supply chain integration of FSQA (procurement → manufacturing → distribution).
• Drive execution of FSMS across GFM franchise partners, ensuring accountability and performance.
• Establish and participate in FSQA governance forums (e.g., Food Safety Council, Franchisee Councils) to drive alignment and decision-making.
• Ensure crisis management readiness, including scenario planning, simulation, and rapid response capability.
• Define and own FSQA KPIs and performance metrics for assigned region, ensuring alignment with global and regional standards.

Requirements

• Bachelor’s degree required:
  Food Science, Microbiology, Public Health, or related field
• 10+ years of experience in Food Safety, Quality Assurance, or related field within a multinational food or QSR environment
• Deep expertise in Food Safety Management Systems (FSMS), HACCP, GFSI-recognized standards, supplier quality assurance, food regulations, and crisis/incident management.
• Proven ability to lead cross-functional teams, influence stakeholders, and drive continuous improvement initiatives across complex and geographically diverse environments.
• Strong analytical and problem-solving skills, with the ability to assess risks, interpret technical data, and make sound business decisions.
• Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to both technical and non-technical audiences.
• Demonstrated success managing audits, regulatory inspections, corrective action programs, and supplier performance improvement initiatives.

Core Competencies

Expertise in Food Safety Management Systems (FSMS) and regulatory compliance, with a strong focus on supplier quality assurance and crisis management. Proven ability to lead cross-functional teams and drive continuous improvement initiatives in a multinational food environment.

Highest-signal resume keywords

• Food Safety Management Systems (FSMS)
• HACCP
• GFSI-Recognized Standards
• Supplier Quality Assurance
• Crisis Management

ATS Optimization Keywords

Hard Skills

• Food Safety
• Quality Assurance
• Regulatory Compliance
• Risk Assessment
• Performance Metrics
• Audit Management
• Corrective Action Programs
• Technical Data Interpretation
• Continuous Improvement
• Supply Chain Integration

Soft Skills

• Analytical Skills
• Problem-Solving
• Stakeholder Influence
• Communication Skills
• Team Leadership

Industry Keywords

• Food Regulations
• Crisis/Incident Management
• Franchise Management
• Food Safety Council
• Franchisee Councils