More jobs:
Services Researcher
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-05-11
Listing for:
EPITEC
Contract
position Listed on 2026-05-11
Job specializations:
-
Research/Development
Market Research, Data Scientist
Job Description & How to Apply Below
Services Experience Researcher
Plano, TX | Fully Onsite
12-month contract (possible extension)
$55.50/hr W2
No C2C
We are seeking a Services Experience Researcher to support consumer research initiatives within a fast-paced product environment. This role will focus on designing and executing qualitative and quantitative research to deliver actionable insights that inform product and user experience decisions.
The ideal candidate will bring strong experience in consumer research, particularly qualitative methodologies, and will collaborate closely with internal teams and external partners to drive research strategy and execution.
Key Responsibilities- Design and execute primary consumer research using qualitative and quantitative methods.
- Lead analysis and reporting of research findings and insights.
- Define research objectives and collaborate with cross-functional teams on research projects.
- Synthesize primary, secondary, and public research sources into actionable insights.
- Partner with external vendors and internal stakeholders to develop effective research plans.
- Conduct competitor analysis to evaluate strengths, weaknesses, and user perspectives.
- Evaluate product concepts, usability, and UX design documentation.
- Fully onsite – no remote work
- 40 hours per week
- Collaborative, research-driven environment
- Bachelor’s degree in a related field
- 5+ years of experience in consumer research
- Strong experience with qualitative techniques including research design, recruiting, interviewing, analysis, and reporting
- Proficiency with online survey tools such as dscout, Pollfish, and Qualtrics
- Strong communication and analytical skills
- Experience in the consumer electronics industry
- Advanced degree (MBA or related) preferred
- Bilingual (English/Korean) preferred but not required
Technical
- Qualitative and quantitative consumer research
- Survey tools (dscout, Pollfish, Qualtrics)
- Data analysis and reporting
Soft Skills
- Strong interviewing and communication skills
- Ability to synthesize insights into actionable recommendations
Collaboration and stakeholder management
- Industry: Consumer Products
- Korean language preferred but not required
- Strong focus on research insights influencing product decisions
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