Plano Curbside Shopper - Part-Time

Central Market Plano Curbside Shopper - Part-Time

Central Market is a specialty grocery store founded in Austin, Texas in 1994, now operating multiple locations across the state. We bring the freshest foods from the source to our customers, offering a wide variety of cheeses, wines, produce, and expert guidance.

Central Market seeks energetic, motivated Partners who work hard, have fun, and make our Customers feel welcome. As a Customer Service Representative, you will select, package, and ship eCommerce online orders in accordance with SOPs, keeping both perishable and non‑perishable areas clean and organized.

• Packages, transports, and loads groceries and merchandise from the store to the Customer's vehicle.
• Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location.
• Provides excellent customer service by answering product‑related questions, locating products, and helping Customers as needed.
• Minimizes shrink through careful handling of product.
• Achieves productivity standards.
• Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation.
• Uses a digital tool to select items necessary to complete an order from store, pack and put away customer orders in the staging area, and retrieve orders for customers.
• Gathers baskets and picks up trash inside and outside the eStore as needed.
• Maintains and stocks bag areas.
• Organizes, cleans, and prepares prep areas, wareroom, and sales floor for incoming trucks.
• Loads, unloads, and moves heavy, bulky products to support eCommerce order selection.
• Maintains standards for safety and sanitation.

• A high school diploma (or equivalent).
• Excellent customer service skills.
• Basic communication skills.
• Ability to prioritize and handle cross‑functional tasks.
• Ability to work a flexible schedule.
• Ability to work in a fast‑paced environment.
• Must be 18 years of age.
• Ability to use material‑handling equipment and maintain license (required).
• Commitment to make sure People come first, strong business acumen, and initiative to step up and do what needs doing.

• Perform in a fast‑paced work environment which requires detailed work and precision?
• Work with Customers and stay attentive to their needs?
• Work a flexible schedule, based on business needs? (required)
• Perform the following essential requirements for an eStore Customer Service Rep - In‑store Shopper (required)?
• Constantly
  * reach at waist, grasp
• Frequently stand, walk, reach at shoulders, reach at knees, push / pull with arms
• Occasionally be exposed to cold conditions, wet conditions, and loud noises
• Occasionally reach at overhead, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements
• Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs**
• While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8‑hour day;
  Frequently: 2.5 - 5.5 hours per 8‑hour day;
  Occasionally: 0 - 2.5 hours per 8‑hour day
• It is the responsibility of each individual Partner to never lift beyond his or her own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.