Retail Sales Associate; Early Morning - Preston T​/C

2 weeks ago Be among the first 25 applicants

About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product knowledge and use this expertise to educate, inform, inspire, and outfit the customer. You will offer information on current merchandise, store promotions, and events, while executing operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers, build brand loyalty, and deliver productivity.

• Become an expert in the brand's selling behaviors, leveraging these with every customer to provide a premium experience.
• Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.
• Offer style and outfit suggestions, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni-channel offerings to deliver a seamless customer experience.
• Support sales floor, fitting room, checkout, and back-of-house processes as required.
• Respond courteously and promptly to internal and external requests.
• Exchange and verify job-related information to provide support.

• Good communicator capable of utilizing technology effectively and engaging with customers and team members to meet goals.
• Problem solver focused on continuous improvement, always learning, open to feedback, and taking action as needed.
• Able to handle customer interactions and concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.

• 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Up to five “on the clock” volunteer hours per month.*
• Extensive 401(k) plan with company matching up to 4% of base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision, and life insurance.*
• See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer committed to a workplace free from harassment and discrimination. We recruit, hire, train, and promote qualified individuals of all backgrounds, making employment decisions without regard to protected statuses. Recognized for our commitment to equality, we continue to foster a diverse and inclusive environment. In 2022, we were named by Forbes as one of the World's Best Employers and for Diversity.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Sales and Business Development
• Industries:
  Retail

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