Assistant Bakery Manager

Position Summary

The Assistant Bakery Manager supports the Bakery Manager in overseeing daily bakery operations to ensure high-quality products, excellent customer service, and strong financial performance. This role assists in managing production, inventory, food safety, merchandising, and team development while maintaining company standards.

Key Responsibilities Operations & Production

* Assist in directing daily bakery production to ensure product quality, freshness, and availability

* Follow and enforce all food safety, sanitation, and health regulations

* Monitor shrink, waste, and product rotation to maximize profitability

* Support ordering and inventory control to maintain optimal stock levels

* Ensure proper use and maintenance of bakery equipment

Customer Service

* Deliver outstanding customer service and ensure team members do the same

* Handle customer inquiries, special orders, and complaints professionally

* Maintain a clean, organized, and visually appealing bakery department

Leadership & Team Development

* Assist in training, coaching, and developing bakery team members

* Help schedule staff to meet business needs and labor targets

* Promote a positive, inclusive, and high-performing team environment

* Step in to lead the department in the Bakery Manager's absence

Merchandising & Sales

* Execute merchandising plans, displays, and promotions to drive sales

* Ensure proper signage, pricing, and product presentation

* Monitor sales trends and assist with adjusting production accordingly

Compliance & Safety

* Ensure compliance with all company policies, food safety standards, and local regulations

* Maintain proper temperature logs, cleaning schedules, and safety documentation

* Promote a safe work environment for customers and employees

Qualifications

* High school diploma or equivalent required

* Previous bakery, food service, or retail management experience preferred

* Strong knowledge of bakery products, production processes, and food safety standards

* Ability to lead, motivate, and develop a team

* Strong organizational, communication, and problem-solving skills

* Flexible schedule, including evenings, weekends, and holidays

Physical Requirements

* Ability to stand for extended periods

* Frequent lifting (up to 50 lbs.)

* Ability to bend, reach, and work in varying temperatures

Key Competencies

* Leadership & Teamwork

* Customer Focus

* Attention to Detail

* Time Management

* Adaptability & Problem-Solving