Bakery Assistant Manager - Lead Ops

The Assistant Bakery Manager supports the Bakery Manager in overseeing daily bakery operations to ensure high-quality products, excellent customer service, and strong financial performance. This role assists in managing production, inventory, food safety, merchandising, and team development while maintaining company standards.

• Assist in directing daily bakery production to ensure product quality, freshness, and availability
• Follow and enforce all food safety, sanitation, and health regulations
• Monitor shrink, waste, and product rotation to maximize profitability
• Support ordering and inventory control to maintain optimal stock levels
• Ensure proper use and maintenance of bakery equipment

• Deliver outstanding customer service and ensure team members do the same
• Handle customer inquiries, special orders, and complaints professionally
• Maintain a clean, organized, and visually appealing bakery department

• Assist in training, coaching, and developing bakery team members
• Help schedule staff to meet business needs and labor targets
• Promote a positive, inclusive, and high-performing team environment
• Step in to lead the department in the Bakery Manager’s absence

• Execute merchandising plans, displays, and promotions to drive sales
• Ensure proper signage, pricing, and product presentation
• Monitor sales trends and assist with adjusting production accordingly

• Ensure compliance with all company policies, food safety standards, and local regulations
• Maintain proper temperature logs, cleaning schedules, and safety documentation
• Promote a safe work environment for customers and employees

• High school diploma or equivalent required
• Previous bakery, food service, or retail management experience preferred
• Strong knowledge of bakery products, production processes, and food safety standards
• Ability to lead, motivate, and develop a team
• Strong organizational, communication, and problem-solving skills
• Flexible schedule, including evenings, weekends, and holidays

• Ability to stand for extended periods
• Frequent lifting (up to 50 lbs.)
• Ability to bend, reach, and work in varying temperatures

• Leadership & Teamwork
• Customer Focus
• Attention to Detail
• Time Management
• Adaptability & Problem-Solving