Retail Sales or Stock - Preston Shepard Place Rack

Responsibilities

• Sales & Customer Service
  • Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day.
  • Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience.
  • Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor.
  • Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor.
  • Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
  • Demonstrate expertise in all technologies used in the store environment.
  • Adhere to all operational, merchandise and asset protection standards.
  • Promote initiatives like our Nordstrom Rewards program.
• Stock Support & Fulfillment
  • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
  • Fulfill customer orders in a timely manner following quality standards.
  • Prepare and ship customer’s orders following quality, packing and shipping standards.
  • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes.
  • Assist in maintaining clean and organized selling floors and stockrooms.
  • Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures.

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling.
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
• Stock and Fulfillment Only:
  Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

$16.20 - $16.85 per hour.

• Medical, vision, and dental coverage.
• Retirement plan (401k).
• Paid time off and holidays.
• Life insurance and disability coverage.
• Merchandise discounts and employee assistance program.
• Eligibility for performance-based incentives or bonuses.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. Background checks are conducted after a conditional offer, and qualified applicants with criminal histories are considered in accordance with local laws.