Night Crew Supervisor

Night Crew Supervisor

The Night Crew Supervisor is responsible for leading overnight store operations, ensuring efficient stocking, proper merchandising, and a store that is fully prepared for the next business day. This role drives team productivity, maintains company standards, and ensures a safe and organized work environment.

Overnight Operations

• Supervise all stocking, facing, and merchandising activities during overnight hours
• Ensure shelves are filled, properly faced, and aligned with company standards
• Execute planograms, resets, and promotional displays accurately
• Prepare the store for opening with clean, organized, and customer-ready conditions

Leadership & Team Management

• Train, coach, and direct night crew associates to meet productivity and performance expectations
• Delegate workload and ensure timely completion of all assigned tasks
• Lead by example in efficiency, accountability, and teamwork
• Act as the manager on duty overnight when store leadership is not present

Stocking & Inventory Control

• Oversee unloading and breakdown of deliveries
• Ensure accurate stocking and proper backroom organization
• Maintain product rotation (FIFO) to ensure freshness and reduce shrink
• Identify and communicate out-of-stock and inventory concerns

Operational Efficiency

• Monitor crew productivity and adjust workflow as needed to meet deadlines
• Ensure all freight is worked and completed within scheduled shifts
• Identify process improvements to increase efficiency and reduce delays

Safety & Compliance

• Enforce company safety policies and proper equipment usage
• Maintain a clean, organized, and hazard-free work environment
• Ensure compliance with all company procedures and operational standards

Qualifications

• High school diploma or equivalent preferred
• Previous stocking, grocery, or retail experience required
• Prior leadership or supervisory experience preferred
• Strong communication, organization, and time management skills
• Ability to work independently and lead a team in a fast-paced environment

Physical Requirements

• Ability to lift and carry up to 50 lbs
• Frequent standing, walking, bending, lifting, and reaching
• Ability to perform physical labor for extended overnight shifts

Work Environment

• Overnight retail setting with minimal customer interaction
• Fast-paced, deadline-driven environment
• Flexible schedule including nights, weekends, and holidays

Success Factors

• Strong leadership and accountability
• High level of organization and execution
• Ability to meet deadlines and drive productivity
• Commitment to store readiness and operational excellence