Assistant Team Lead Job Plano area,Texas USA,Retail

Job Location:

Plano, TX 75025. Salary Range: $44,000.00.

In conjunction with the Team Leader, the ATL oversees all aspects of textile and hard goods production. Major duties include meeting production quotas, training, and developing team members, and performing assigned duties and management responsibilities.

Essential Functions and Duties

Ensures 100% world class customer service.

Assist the Team Leader with all aspects of team management, including hiring, training, development, supervision, evaluation, and terminations, in alignment with Goodwill’s policies, procedures, and job descriptions.

Provide input and support in employee disciplinary actions and terminations as needed.

Ensure the donation attendants consistently deliver exceptional donor service.

Supervise and direct the daily activities of sales floor staff, including recovery clerks, cashiers, and keyholders, to maintain operations efficiency and a positive customer experience.

Supervise receiving inventory, stock rotations, color rotations, scheduled markdowns, and transfer of stock in accordance with the organization’s procedures within assigned areas.

The store operates within budgeted expenses to revenue ratios and by donors per square foot.

Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of Goodwill Dallas policies and procedures.

Aids Team Leader in scheduling and performance reviews. Maintains labor and payroll in accordance with Goodwill Dallas policies and procedures.

Assure that production quotas are met; responsible for the quality and quantity of textile and hard goods produced.

Responsible for image, maintenance, loss prevention, safety, housekeeping, and security of the store in accordance with Goodwill Dallas policies and procedures.

Maintains compliance with Commission on Accreditation of Rehabilitation Facility (CARF) standards and Consumer Product Safety Commission (CPSC).

Inspect equipment (forklift, stacker, baler, etc.) used in the production area to ensure equipment is working properly.

The Assistant Team Leader is responsible for:

Cash handling and end of day (EOD) reports.
Monthly safety site inspection (Audits)
Stock on Hand (SOH)
Donation Verification
Goodwill Learning Training and Reporting
Incident/Accident Reports
Petty cash and expense reports
Monthly store leadership reports
Floor allocation by pieces per square foot
Monthly team member minutes
Weekly scheduling with two weeks scheduled for all Keyholders and sales floor staff.
All reports are completed accurately and timely.
Work requests (Facility Maintenance and Information Technology Support)

Additional Functions and Duties

Attends in-service and related training as assigned.
May be asked to participate in activities outside of Goodwill.
Perform other duties as recommended by the Team Leader.

Qualifications / Competencies

Ability to adhere to the organization’s Core Principles.
Ability to operate cash register, calculator, and basic computer skills.
Ability to work independently with minimal instruction and/or direction from Team Leader.
Knowledge of product recalls and unacceptable donated goods.
Skilled in maintaining inventory, sales, and store records.
Ability to effectively supervise, train, develop, and mentor team members.
Knowledge of textile and hard woods articles as related to quality and classification.
Ability to read, write, speak and understand the English language.

Education and Experience

High School education or equivalent is required. A college education or equivalent of five (5) years in retail management is preferred. Prefer previous retail and/or stock handling experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.

Math Ability

Level 3:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Computer Skills

To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Experience utilizing a POS system.

Supervisory Responsibilities

This position has…