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Store Lead: Customer Service & Ops

Job in Plano, Collin County, Texas, 75086, USA
Listing for: FedEx Office and Print Services
Full Time position
Listed on 2026-09-06
Job specializations:
  • Retail
    Retail & Store Manager, Operations Management
  • Management
    Retail & Store Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Store Experience Lead: Customer Service & Ops

Fed Ex Office and Print Services in Plano, TX is hiring an Assistant Manager who leads a store business unit, ensures a consistent and positive customer experience, and supervises team members across production, retail, and shipping processes.

The role supports the Store Manager, assists with payroll, POS close-outs, scheduling, training compliance, and inventory controls, and keeps deadlines, KPI metrics and policy standards on track.

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