Capacity Portfolio Representative - Summer

This full-time role starts in the Summer of 2026.

Do you enjoy creating new relationships? Are you a self-starter who thrives in a fast-paced, entrepreneurial environment? If so, our Capacity Portfolio Representative position might be the perfect fit for you!

As a Capacity Portfolio Representative, you’ll blend inside sales, account management, and operations to grow and manage a portfolio of carriers. Your mission will be to deliver exceptional service by collaborating with trucking company owners, dispatchers, and drivers, ensuring the right truck is matched with the right shipment at the perfect time and price.

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals
• Learn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction
• Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them
• Leverage technology such as automated booking products, C.H. Robinson’s carrier website, and mobile apps to enhance carrier satisfaction and efficiency

• Analyze freight market trends, seasonality, and supply-demand factors to make informed pricing decisions
• Use capacity analysis and internal costing tools to guide buying and negotiating strategies
• Proactively post, negotiate, and secure available capacity to meet customer needs

• Provide outstanding service by addressing carrier issues promptly and implementing effective solutions
• Regularly review and act on carrier feedback to improve service
• Identify and recommend the best payment solutions for each carrier based on their needs
• Assist carriers with cash advances and resolve payable issues to ensure smooth operations

• Collaborate with internal teams on shipment updates, problem resolution, and operational execution
• Maintain accurate transit load visibility and reinforce on-time pickup and delivery expectations
• Identify root causes of issues and implement solutions to enhance performance

• High School Diploma or GED equivalent

• Value a diverse and inclusive work environment
• Hold a Bachelor’s degree from an accredited college or university (business, sales, marketing, supply chain, communications, or related major is a plus)
• Have experience using customer perspective to guide decisions and actions
• Can persuade, motivate, influence, and negotiate with others
• Display strong decision-making, multi-tasking, communication and interpersonal skills
• Enjoy solutions driven work by leveraging appropriate tools to evaluate and make recommendations

$25.48 - $31.25

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

• Three medical plans which include Prescription drug coverage, Enhanced Fertility benefits, Flexible Spending Accounts, Health Savings Account (including employer contribution), Dental and Vision, Basic and Supplemental Life Insurance, Short-Term and Long-Term Disability, Paid observed holidays, 2 paid floating holidays for U.S. hourly employees, Flexible Time Off (FTO) for U.S. salaried employees, Paid Time Off (PTO) for all other employees in the U.S. and Canada, Paid parental leave, Paid time off to volunteer in your community, Charitable Giving Match Program, 401(k) with 6% company matching, Employee Stock Purchase Plan

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

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