Account Manager

As an Account Manager, you will be responsible for providing growth on current accounts, including:

• Grow Revenue and Achieve Profit goals on assigned accounts.
• Respond to customer inquiries via phone & email, provide quotes, and take customer orders
• Research leads and target accounts for new sales strategies
• Proactively generate new sales
• Assist with pulling inventory, prepare shipments, and customer returns
• Troubleshoot customer concerns
• Achieve or exceed assigned sales revenue quota
• Create, close, track, and report sales
• Assist in the accurate management of all client invoicing and billings
• Partners with marketing to maintain and grow established clients
• Learn our full-suite of products, services and pricing becoming a Subject Matter Expert (SME) on these
• Work closely with warehouse to deal with order and shipping issues
• Work closely with Finance to provide billing and documentation in a timely manner
• Ability to work with customers in different time zones as
• Addressing and resolving service concerns, should they arise
• Preparing client quotes, proposals and presentations
• Highly detailed, analytical, accurate and
• Ability to multitask and meet deadlines under
• Providing prompt customer feedback and issue resolution
• Submit timely activity reports as required to
• Strong Computer skills necessary; familiarity with MS Windows,
• Demonstrated ability to fully understand our full suite of products, services and pricing
• Be constantly mindful of schedules and be committed to delivering all projects on time
• Work with internal and external Project Managers to keep all deliverables moving down the pipeline on time
• Dynamic project management and collaboration skills
• Duties and responsibilities can change depending on business needs.