Client Manager Associate - Premier Market, Dallas

Client Manager Associate – Premier

We seek an individual passionate about delivering the best client experience, ready to collaborate cross–functionally, and committed to senior standards of service and integrity.

• Assume overall responsibility for managing clients within the 2–99 life segment, achieving client satisfaction, persistency, growth, and profitability goals.
• Build strong relationships with clients and brokers/consultants.
• Work closely with the sales team on account‑management strategies and positioning.
• Strategically manage the client lifecycle to deliver solutions that meet their benefit needs.
• Balance client and business interests while driving yearly financial growth.

• BA or BS degree preferred or equivalent work experience.
• Experience in account management or sales.
• Group insurance experience a plus.
• Strong customer service acumen.
• Demonstrated success working with brokers/consultants and sophisticated clients.
• Data‑analytical skills to influence renewal decisions and deploy appropriate solutions.
• Proficiency with key technology platforms:
  Microsoft Office (PowerPoint, Word, Outlook, Teams), Tableau, Salesforce.
• Ability to adapt to virtual and in‑person environments and thrive in a fast‑paced setting.
• Deep knowledge of industry products (Worksite, LTD, dental, absence management, online enrollment, experience rating, dental network analysis).
• Consultative selling, negotiation, influence and persuasion skills.
• Excellent virtual communication, presentation, and relationship‑building abilities.
• Collaborative mindset, working effectively across all levels of the organization.
• Strategic and critical thinking, basic math skills.
• Open to change and new ways of working, including executing new strategies to maximize the broker base.
• Sound judgment, conflict resolution, confidence, optimism, and positive attitude.
• Advanced organizational and time‑management skills.

Must achieve the required industry licensing within 90 days of hire and maintain it through Continuing Education requirements.

Primary location:
Dallas/Fort Worth, TX office. 1 day in office per week. Up to 25% travel within the U.S.

Salary Range: $45,570.00 – $74,865.00 (base pay). Additional compensation may be available through annual, sales, or other incentive plans.

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. Contact  for accommodation requests.

Guardian is not currently sponsoring employment visas. Applicants must be legally authorized to work in the United States without employer sponsorship.